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Shipping and Delivery
 
**We cannot ship to PO Box addresses**

Continental US:
We ship to all of the continental 48 states via UPS. Orders are usually shipped within 1-2 business days from time of order on stock items. Items shipped from factory (usually rare and hard to find parts) are "drop shipped" from manufacturer and require 5-7 business days. Shipping on orders under $150.00 is a flat $6.95. Orders over $150.00 are free (excluding conversion kits). Shipping Charges for conversion kits will be based on actual shipping charges.

Alaska, Hawaii and US Territories:
Orders are shipped via UPS or US Postal Service and additional charges above the continental US shipping charges may apply. You will be notified by email of additional freight charges upon receipt of order. If we have not received a response to the additional shipping charges notification within 24 hours, the product(s) will be shipped and billed accordingly.

International:
All International orders will be shipped via US Postal Service Global Priority. A minimum purchase of $75 is required and customer will pay actual shipping charges. Any and all import taxes levied when the package reaches the country of destination will be the sole responsibility of the customer in addition to any additional charges that may apply for customs clearance. We advise you to contact your local customs office for further detail on applicable tariffs. As well, when ordering from Reman Brakes, you are the importer of record and consequently, you must comply with all laws and regulations of the country in which the goods are received.

Payment Policy:
Credit Cards: We gladly accept Visa, Mastercard, Discover and American Express for all Reman Brakes purchases. We will contact you by email if credit card information is incorrect. If we unable to resolve the credit card information within 72 hours, the order will be canceled. Please ensure that the billing information you enter matches the billing address on your credit card statement. All credit card information is handled with security and encryption features.


Please send all checks and money orders to:

Reman Brakes
Attn: Internet Orders
515 Ralph David Abernathy Blvd.
Atlanta, GA 30312

Checks and money orders will be processed before order is shipped. Please include your shipping address, contact information and telephone number. For checks, include your driver's license number and date of birth.

Return Policy:
Reman Brakes offers a 30-day Money Back Guarantee on all merchandise returned in resalable condition in original box. Resalable condition is defined as merchandise that has not been installed on vehicle. All returns must be accompanied with a return authorization form. To ensure proper credit is received, please fill form out correctly specifying order number, product being returned and reason for return. All returns originally billed to credit cards will be charged back to the original credit card used. Check and money order returns will receive a check from Reman Brakes in the mail. All returns should be made to:

Reman Brakes
Attn: Internet Orders
515 Ralph David Abernathy Blvd.
Atlanta, GA 30312

Core Returns:
Core charges are deposits paid on remanufactured items, ensuring the old unit is recycled and able to be remanufactured in the future. Core returns must also use a return authorization form and specify order number and product being returned. All cores must be returned in the original box and completely drained of all fluid to receive ANY credit. In addition, partial or no credit may be given to cores that are returned in broken or damaged condition.

Important:
Core returns are the sole responsibility of the customer and return shipment costs will not be reimbursed by Reman Brakes. Some cores are very heavy, therefore resulting in shipping costs that exceed the value of the core charge. Please keep this in mind as you are considering shipping.

Warranty Returns:
Although Reman Brakes focuses on selling quality auto and truck parts, defects will always exist. We honor all the products we sell under their respective manufacturers. Manufacturer warranties vary from brand to brand and part to part. We highly recommend you review the warranty policy of your product to ensure you are in compliance with any potential warranty issues as well as local state law. We are not responsible for products that are used outside of the manufacturers claim. Please be advised that we do not reimburse for labor or towing charges incurred as a result of a defective product. Shipping charges will be reimbursed for defective items that are within the manufacturer warranty period that are not due to installation error or failure of complimentary parts (i.e. new booster gone bad as a result of defective master cylinder not purchased).

Sales Tax Policy:
All products purchased for sale within the state of Georgia will be accessed applicable county taxes.

 

 
 
 
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